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1. You can place the order directly via our web shop www.denkovi.com
2. We can send you a Proforma-invoice for direct payment to our PayPal account. Contact with our Sales department (sales@denkovi.com) for direct payment to PayPal.
We accept Credit Cards Visa, MasterCard. You can place an order directly via our web shop www.denkovi.com . This payment method is available only by order from our web shop. The currency for this payment method is USD. We issue an Invoice only in USD
Contact with our Sales department (sales@denkovi.com) for payment via Wire transfer by a Proforma-invoice.
If you receive any payment error, please contact us sales@denkovi.com .
For EU customers
All prices are WITHOUT VAT
If you are located in EU and your company has valid VAT number we will reduce the VAT charge AFTER you make the order as our site does not support online VAT number validation. We do it as partial refund. You can use this online tool for VAT validation: http://ec.europa.eu/taxation_customs/vies/
You can send any questions regarding payment methods to sales@denkovi.com
Most common errors in Credit Card payments:
1.Do not honour (05):
This message is a default bank-generated error regarding your Credit Card. It can relate to a number of issues including Internet and/or overseas purchasing restrictions on your card, an incorrect password, incorrect expiry date or insufficient funds, etc. If you receive this error repeatedly we encourage you to contact the bank issuing your credit card in order to investigate and resolve the issue.
2.Transaction not permitted to terminal. (58):
The Customer’s bank has declined the transaction as this Credit Card cannot be used for this type of transaction. This may be associated with a test Credit Card number. You should use an alternate Credit Card.The issuing bank can explain the refused transactions because only the issuing bank or her authorized by the card operator, approve transactions on their own cards. The most likely reason is that banks impose special restrictions on the use of their bank cards, including geographically.
3. Unsuccessful 3D auth. (93) :
The error means that you haven't filled correct your password for secure payments.
4. Internal error. (96):
System malfunction or certain field error conditions.
In practice, this error occurs when the host of the issuing bank is unavailable at the time of transaction or the cardholder has entered false data on the card. Please note, we can accept VISA, Master Card and Maestro.
